Does Topshop offer free returns? What's their exchange policy?

What's Topshop returns and exchanges policy? Can you return in-store? How many days do you have to return items to Topshop for a full refund? Do I need a receipt to return my item to Topshop? Do items need to be in new condition?
Returns & exchanges policies rating: 5.0 - 1 ratings

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Yes, Topshop does offer free returns & exchanges.
Knoji Staff
138
Posted Dec 6, 2018

Yes, Topshop does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Learn more at topshop.com.

Shopping tip: (December 10, 2018): Use promo code BD1PHRI9 to save 20% off at topshop.com — redeem it here. You can also view more Topshop promo codes.

Update: we've found 84 more fast fashion stores that currently offer free returns & exchanges and 2,194 fashion stores that are offering free returns & exchanges . You can also view all 6,408 stores that offer free returns & exchanges across all categories.

This user rated Topshop's returns & exchanges policies: 5.0
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About Topshop

Topshop is a major fast fashion company operating the e-commerce site topshop.com. Topshop sells its products and services in the fast fashion vertical, offering discounts and promo codes to its customers infrequently. Topshop is very well-regarded among shoppers on Knoji, with 28 ratings and an average rating of 4.1 stars. Topshop scores very highly compared to other brands in the fast fashion industry, providing 15 e-commerce features to better serve its customers.

Topshop's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Topshop offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Topshop offers free shipping on all qualifying orders. Get free delivery on your order from Topshop, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
Topshop offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Topshop accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
Topshop accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that Topshop may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Topshop may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Topshop supports a promo code box on their website. Check the Topshop promo codes page for the latest coupon codes from Topshop. Read full answer >>
Black Friday Ad:
Yes
Topshop offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Topshop may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Topshop may not offer military discounts currently. Read full answer >>
Student Discounts:
Yes
Topshop runs a student discount program for current students. Save up to 40% on Topshop through their student discount program. Program details are available on their student discounts page. Read full answer >>
Senior Discounts:
Maybe
It appears that Topshop may not offer senior discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Topshop may not offer price matching currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Topshop offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Gift Cards:
Yes
Topshop offers gift cards and discounted gift cards during special promotional events. Find gift cards for Topshop. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Customer Reviews:
Maybe
It appears that Topshop may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Topshop may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Topshop may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Topshop may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Yes
Topshop accepts Klarna financing for qualifying orders and customers, according to their Klarna financing policies. See policies and program details on their Klarna financing support page. Read full answer >>
Bread Financing:
Maybe
It appears that Topshop may not accept Bread financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Topshop may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Topshop offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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